Solution Architect (Pre-Sales)

If you looking for work on some exciting Salesforce projects and big brands then you've come to the right place. What we're looking for are people with solid Salesforce delivery experience where you've designed and built enterprise level solutions. So if you are looking to get out of the treadmill of high utilisation delivery and move to a company with better work life balance, where you can use your experience to help customers design and shape solutions in pre-sales and early implementation phases, then read on!

The overall aim of the Business Success team is to ensure that our customers have a smooth journey throughout their digital transformation and are given a solution to support the vision and meets their initial needs and longer term objectives.

As a Solutions Architect, you will be joining a team of skilled solution specialists, designing and coordinating cutting edge Salesforce solutions depending on the customer’s needs. Your role will also include technical pre-sales and coordinating with the sales, delivery and service management teams. As a rough guide the role would be 50% pre sales 50% delivery, the latter component being critical to ensuring skills are keep up to date and relevant.

The ideal candidate will be a technical expert with a solutions focus and pre-sales background with an ability to communicate and present well in customer facing meetings.   They will preferably come from a consultancy background, but we’re also open to considering those from an end-user background.

Duties and Key Responsibilities include:

  • Designing the implementation of Enterprise level Salesforce solutions

  • Develop high level estimates for the implementation of the requirements

  • Ability to analyse and understand customer requirements and centre solutions around these

  • Forward thinking and up-to-date knowledge of the latest Salesforce technologies with a passion to learn more

  • Provide the in-house Sales team with your expertise and knowledge and help to respond to RFIs and RFPs

  • Work closely with the technical delivery and service management teams  to ensure alignment with your designs

  • Capture business requirements and align them to the appropriate salesforce solution

  • Develop high level estimates for the implementation of the requirements

  • Identify project risks and potential mitigations

  • Effective communication and relationship building skills

  • Confident in documentation and presentation skills

  • Able to work as part of a small team and prioritise

  • Ability to work in busy environment and use own initiative

  • Able to understand the commercial needs of the business combined with customer needs

Knowledge needed:

  • Experience with multiple core Salesforce clouds; 1 or more of the following - Service, Sales, Community, Marketing, Analytics, Commerce, Mulesoft.
  • Strong analytical and structured problem solving skills
  • Experience in defining systems strategy, solution, defining and refining business processes, developing systems requirements, designing and prototyping, testing, training, and implementing practical business solutions under multiple deadlines
  • Excellent presenter, able to articulate the vision of a programme of work and respond to both technical and functional questions.
  • Experience with system configuration using workflows, approval processes, custom objects, validation rules, formulas, process builder, flows and dataloader
  • Experience integrating Salesforce with different business systems, basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development
  • Ability to work independently and with minimal supervision

  • Strong organisational and time management skills

  • Excellent oral, written and interpersonal communication skills

  • 2-3 years experience of requirements gathering, solution design and estimating development effort for medium to large projects

  • Experience in enterprise-level Salesforce projects using either waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success




Location: London, United Kingdom. 

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