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Salesforce Service Management

Home » Salesforce Service Management

For the majority of our customers, their first digital project marks the start of a transformation journey. We have always believed our project approach is best partnered with a long-term Salesforce Service Management programme.

Today we have around 50 Salesforce service management customers. Our core principle is ‘speed to value’ as we maintain, evolve, fine-tune or enhance their Salesforce systems. Having BrightGen as a long-term partner enables our customers to confidently tackle the heavy lifting of complex business change programmes.

“BrightGen are an extremely knowledgeable and collaborative team that deliver excellent value.”

Nov 2020, Financial Services customer

 

Over a decade of creating solutions across several sectors gives us experiences to draw on and best practice models. Always-high-performing systems are a vital business tool when facing the challenges of today’s uncertain world.

Our Customer Satisfaction scores, as recorded on the Salesforce AppExchange, speak for how our customers feel.

Our customers strive for excellence

We partner with our customers to help them make their business vision a reality for their own customers and employees.

“BrightGen displayed outstanding knowledge of our business requirements and delivered excellent value on time and to budget. I would highly recommend working with this partner.”

Sept 2020, Public Sector

See what our customers say

Samaritans logo

Samaritans: four years of partnership with BrightGen

Samaritans and BrightGen celebrate four years of successful partnership. Together, they continually improve the value the charity sees from its investment in Salesforce.

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Getting the sales process online

Mount Anvil’s service management contract with BrightGen gave them the flexibility and time they needed to completely transform the sales process from offline to online.

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SULCO start up loans logo

Speeding up access and simplicity for the customer with Salesforce

BrightGen worked with Start Up Loans to improve the customer experience when applying for a business loan. BrightGen streamlined Start Up Loans’ back-end processes to reduce delays to partnering start ups with delivery partners (investors).

Read More

Home » Salesforce Service Management

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Registered Office: BrightGen Ltd, Ginetta House, 155-157 Newland Street, Witham, CM8 1BE
A company registered in England and Wales under Registration No. 5994605 VAT Number 893 4951 73
BrightGen


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