About BrightGen's Core Services and How We Work

Our Core Services

Explore our core services below or get in touch to talk with one of our Salesforce consultants.

Salesforce Implementation & Integration

Strategy and consulting

Service Management

The BrightWay Methodology

We use our tried and tested methodology on any project. This flexible model gives us the ability to support our customers at any point during their digital transformation journey.

Vision, Objectives
& Values

BrightGen collaborates with your organisation to determine your broader vision and align it with business values and objectives.

Success
Metrics

BrightGen agrees on truly deliverable
success metrics with you from the start.

Business Process
Visualisation

Business Process Mapping is a specific methodology BrightGen uses to help you outline the shape of your project.

Scope
Definition

BrightGen has a unique way of defining the benefits of the project, including who will be affected, and any pain points to be avoided.

Phased
Delivery

BrightGen uses iterative development cycles within a phased approach to deliver incremental changes at speed.

Continuous
Improvement

BrightGen uses iterative development cycles within a phased approach to deliver incremental changes at speed.

What we do for our customers

The typical business areas and services we provide help our customers to:

Drive customer engagement

Sell more effectively

Simplify operational efficiency

Create customer communities

Bring new products and services to market

Deliver market and legal compliance where appropriate

Acquire new customers

Provide a single view of the customer

Provide clarity of business performance against trend and target

Our Core Services

Salesforce Implementation & Integration

Strategy and consulting

Service Management

The BrightWay Methodology

Vision, Objectives& Values

SuccessMetrics

Business ProcessVisualisation

ScopeDefinition

PhasedDelivery

ContinuousImprovement